Privacy Policy

Pursuant to the new European regulation on the protection of personal data n. 679/2016/EC, Express Group srl is aware that privacy and security are a serious cause for concern for customers who make online purchases. We have implemented a number of measures to ensure the confidentiality of your personal information, including encryption technology, to simplify data transmission on all our secure web pages. Express Group srl is committed to protecting user privacy. For further information on specific Express Group srl sites and services available to the user, please read the Express Group srl online privacy policy shown on the site. This online privacy policy of Express Group srl refers to the data collected by Express Group srl through the services and websites that report this policy and through offline technical assistance services. However, it does not refer to those Express Group srl sites, services and products that do not contain this information or a link to it, or which refer to their own privacy information. Some of the products, services and features mentioned in this information may not be available in all markets at the time of writing. Please note that we may disclose specific information if required by law. This Privacy Policy is governed by Italian law.

Collection of personal information
The Express Group srl website requires the inclusion of personal information such as e-mail address, name, private or work address and telephone number. It is also possible that demographic information regarding the user is collected, such as postcode, telephone and/or mobile number, tax code and/or VAT number. Completing a purchase or subscribing to a paid service does NOT require additional information, such as a credit card number or billing address, to be used to create a billing account.

PLACE OF DATA PROCESSING

The processing connected to the web services of this site takes place at the aforementioned company headquarters and is handled by personnel in charge of processing, or by any persons in charge of occasional maintenance operations. No data deriving from the web service is communicated or disseminated.

Use of personal information
Express Group srl collects and uses the user's personal information to ensure the functioning and improvement of its sites and services. The use of data is aimed at improving the efficiency of customer service; to make sites or services easier to use by eliminating the need to repeatedly enter the same information, to conduct research and analysis aimed at improving products, services and technologies as well as displaying content and advertising messages personalized according to interests and preferences of the user. Personal information is also used for communications with you. mandatory service communications such as welcome letters, billing reminders, information on technical problems with the services and security alerts are expected.

OPTIONAL PROVISION OF DATA

Apart from what is specified for navigation data, the user is free to provide personal data contained in the quote request forms, or indicated in contacts to request the sending of informative material or other communications. Failure to provide them may make it impossible to obtain what is requested.

Sharing of personal information
Except in the cases described in this statement, personal information will never be disclosed outside of Express Group srl and its subsidiaries and affiliates without the user's prior consent. No Express Group srl site shares contact information with third parties.

Access to personal information
Depending on the respective service, you can view or change your personal information online. To prevent your personal information from being viewed by third parties, you will log in with your credentials (login and password). The appropriate method(s) for accessing your personal information will depend on the site or services you use.

Protection of personal information
Express Group srl is committed to protecting the security of users' personal information. Various security technologies and procedures are used to protect personal information from unauthorized access, use or disclosure. For example, the personal information you provide is stored on systems with limited access, installed in controlled premises. The transmission of highly confidential data (such as passwords) over the Internet is protected by encryption, for example with the SSL (Secure Socket Layer) protocol. The password used to protect the user's accounts and personal information must be carefully kept by the user in order to guarantee its secrecy. Do not share this information with anyone. If you are sharing your computer with other users, it is advisable to always log out before leaving a site or service, in order to protect access to information by users who will use the machine later.

Collection and use of minors' personal information
Many Express Group srl sites and services are designed for a general audience and do not knowingly collect any personal information from minors.

Use of cookies
Express Group srl websites use "cookies" to allow access to services and personalize interaction with users. A cookie is a small text file stored on your computer's hard drive by a Web server. Cookies contain information that can later be read by a Web server in the domain that issued the cookie to you. You cannot use cookies to run programs or introduce viruses to your computer. One of the main functions of cookies is to store user preferences and other information relating to the computer to save time and eliminate the need to repeatedly enter the same information as well as to display personalized content and advertising during site visits. Read the Cookie Policy here for further information on cookies.

Changes to this information
This information will be occasionally updated in order to adapt to changes made to the services as well as customer suggestions. In case of changes to this information, the date of the last update at the bottom of the document will be changed. In case of substantial changes to the information or in case Express Group srl decides to change the methods of use of personal information, such changes will be published visibly before their actual entry into force or notified directly to the user. It is advisable to read the information regularly to always be updated on the information protection methods adopted by Express Group srl.

Interested parties are informed of the rights that the art. 7 of the "Code regarding the protection of personal data" confers on citizens. In particular, interested parties can obtain from Express Group srl confirmation of the existence or not of their personal data and their making available in an intelligible form. Interested parties can also ask to know the origin of the data as well as the logic and purposes on which the processing is based; to obtain the updating, rectification or, if interested, integration of the data, as well as the cancellation, transformation into anonymous form or blocking of data processed in violation of the law. Finally, interested parties may object for legitimate reasons to data processing even if pertinent to the purpose of collection and in any case in the case of processing carried out for commercial purposes.

Postal Address:
Express Group srl
Via Sacco e Vanzetti snc
28040 Borgo Ticino (NO) - Italy

Owner and responsible for data processing is Express Group srl, in the person of its legal representative Gaia Gallini c/o Express Group srl Via Sacco e Vanzetti snc 28040 Borgo Ticino (NO) - Italy E-mail: info@friendpost.it.