Privacy policy

Under the new European regulation on personal data protection n. 679/2016 / CE Express Group srl is aware that privacy and security are a serious cause for concern for customers who make online purchases. We have taken a series of measures to ensure the confidentiality of personal information, including cryptographic technology, to simplify the transmission of data on all our secure Web pages. Express Group srl is committed to protecting the privacy of users. For more information on specific Express Group srl sites and services available to the user, read the Express Group srl online privacy policy reported on the site. This online privacy policy of Express Group srl refers to the data collected by Express Group srl through the services and websites that report this information and through the non-online technical support services. It does not refer to those Express Group srl sites, services and products that do not report this information or a link to it, or that refer to their own privacy policy. Some of the products, services and features mentioned in this statement may not be available on all markets at the time of writing this document. Please note that we can disclose specific information if required by law. This privacy statement is governed by Italian law.

Collection of personal information
The Express Group srl site requires the inclusion of personal information such as e-mail address, name, private or business address and telephone number. It is also possible to collect demographic information about the user, such as ZIP code, telephone and / or mobile number, Fiscal Code and / or VAT number. Refining a purchase or signing up for a paid service does NOT require the request of other data such as the credit card number or billing address used to create a billing account.

DATA PROCESSING PLACE
The treatments connected to the web services of this site take place at the aforementioned company headquarters and are carried out by personnel in charge of processing, or by persons in charge of occasional maintenance operations. No data deriving from the web service is communicated or disseminated.

Use of personal information
Express Group srl collects and uses the user’s personal information to ensure the functioning and improvement of its sites and services. The use of data is aimed at improving the efficiency of customer service; to make the sites or services easier to use by eliminating the need to repeatedly enter the same information, to conduct research and analysis aimed at improving products, services and technologies and to display customized content and advertising messages according to interests and preferences user. Personal information is also used for communications with the user. Mandatory service communications are to be sent, such as welcome letters, billing reminders, information on technical problems with services and security notices.

OPTIONALITY OF DATA SUPPLY
Apart from that specified for navigation data, the user is free to provide personal data contained in the request forms, or indicated in contacts to request the sending of informative material or other communications. Failure to provide such data may make it impossible to obtain what has been requested.

Sharing of personal information
Except in the cases described in this statement, personal information will never be disclosed outside of Express Group srl and its subsidiaries and affiliates without prior user consent. No Express Group srl website shares the contact information with third parties.

Access to personal information
Depending on the respective service, you can view or change personal information online. To prevent personal information from being viewed by third parties, you will log in with your credentials (login and password). The appropriate method or methods for accessing personal information will depend on the site or services used.

Protection of personal information
Express Group srl undertakes to protect the security of users’ personal information. To protect personal information from unauthorized access, use or disclosure, various security technologies and procedures are used. For example, the personal information provided is stored on limited access systems installed in controlled locations. The transmission of extremely sensitive data (such as the password) on the Internet is protected by encryption, for example with SSL (Secure Socket Layer). The password used to protect the user’s accounts and personal information must be kept carefully by the user in order to guarantee their secrecy. Do not share this information with anyone. If you are sharing your computer with other users it is advisable to always disconnect before leaving a site or a service, in order to protect access to information from users who will use the machine later
Collection and use of personal information of minors
Many sites and services of Express Group srl are designed for a general public and do not knowingly collect any personal information from minors.

Use of cookies
The Express Group srl websites use “cookies” to allow access to services and personalize the interaction with users. A cookie is a small text file stored on the computer’s hard drive by the Web server. Cookies contain information that can be read later by a Web server in the domain that issued the cookie to the user. You can not use cookies to run programs or introduce viruses to your computer. One of the main functions of cookies is the storage of user preferences and other information related to the computer to save time and eliminate the need to repeatedly enter the same information as well as to display personalized content and advertising during visits to sites. Read here Cookie Policy for more information on cookies.

Changes to this information
This information will be updated occasionally in order to be adapted to the changes made to the services as well as to customer suggestions. In case of changes to this information, the date of the last update will be changed at the bottom of the document. In case of substantial changes to the information or if Express Group srl decides to change the way in which personal information is used, these changes will be published in a visible manner before their effective entry into force or notified directly to the user. It is advisable to read the information on a regular basis to keep up-to-date on how to protect the information adopted by Express Group srl.

The interested parties are informed of the rights that the art. 7 of the “Code regarding the protection of personal data” confers on citizens. In particular, interested parties can obtain from Express Group srl confirmation of the existence or otherwise of their personal data and their availability in an intelligible form. Interested parties can also ask to know the origin of the data as well as the logic and the purposes on which the treatment is based; to obtain the updating, rectification or, if there is interest, the integration of data, as well as the cancellation, transformation into anonymous form or blocking of data processed in violation of the law. Finally, the interested parties may oppose, for legitimate reasons, to the processing of data even if pertinent to the purpose of collection and in any case in the case of processing carried out for commercial purposes.

Mailing address:
Express Group srl
Via Monte Nero 16
28100 Novara

Data Controller and Data Processor is Express Group srl, in the person of its legal representative Maurizio Gallini c / o Express Group srl Via Monte Nero 16 – 28100 Novara E-mail: info@friendpost.it.

Last revised: 21/05/05